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Book your stay At Itz'ana Belize Resort & Residences, Stann Creek, Belize
FAQS

Travel Tips For Visiting the City

Are rental cars available at the resort?

The resort is located near several rental car companies. The front desk and concierge can assist in booking your car rental reservation.

Do rooms and suites offer a safe?

Yes. Every room and suite comes equipped with a safe to keep your valuables and passport safe.

Does the resort offer a fitness center?

The resort is still under construction with a new fitness center on the way. Our gym will be open in late 2025.

Does the resort offer spa services?

Yes, the resort offers spa services in your villa, including massage, with professional therapists. You can book spa treatments at the front desk or through the concierge.

Does the resort offers tours to local attractions?

Yes. Itz'ana offers exciting activities, adventures, and tours. Contact our front desk or concierge to book a tour or check out our Adventures page for inspiration.

How do I get from the airport to your resort?

There is a 30-minute flight on Tropic Air and Maya Air from the Belize City Airport to Placencia. A representative from Itz'ana will pick you up from the Placencia airport and take you to the resort.

How long is the drive to the resort from the airport?

The drive by car from Belize City Airport it is 3 ½ hours. The drive from Placencia Airport is 7 minutes.

Is babysitting available?

Itz'ana Resort and Residence offers babysitting services upon request.

Is Internet access available?

Yes. Itz'ana offers wireless internet throughout the resort and on the beach.

Is the resort kid friendly?

Yes. Itz'ana is a family-friendly resort with spacious accommodations and fun activities. Our Beachfront Villas also offer babysitting services. Our staff is trained to ensure that all family members enjoy a memorable vacation.

Is the resort under construction?

Currently our beachfront area is 100% completed and operational, therefore the resort seems to be completed, however in front on the lagoon side we are still under construction for our lagoon side villas and other resort amenities, expected completion date is late 2025

Is there a children's program or activity center?

Yes, the resort offers an Activity Center and a kid's program with activities, games, and crafts.

Is there shopping at the resort or nearby?

Itz'ana Resort & Residences offers a gift shop. We are also near Placencia Village with several local shops and stands with handmade Belizean gifts and crafts.

Should I make restaurant reservations in advance?

Yes, we recommend making restaurant reservations, however, it is not required.

What airport do I fly into for Belize?

You will fly into Philip S. W. Goldson International Airport, which is located in Belize City, which is 174.4 km away.

What airport do you fly into for the resort?

You will fly from the Belize City airport to Placencia Airport, which is only 7 minutes away.

What is the cost for domestic flights?

Flight costs vary by season but generally, domestic flights are around USD 315 round trip per person.

What is your cancellation policy?

There is a 3% administration fee from the total reservation for any cancelation. Guests should refer to their cancelation policy at the time of booking. Cancelations will be processed and refunded according to the policy.

What languages are spoken in Belize?

English is the official language of Belize. Creole, Spanish, and Ketchi languages are also spoken in Belize. Our resort staff is multi-lingual.

When was Itz'ana renovated?
Itz'ana was renovated in 2018, taking it from a small hotel to a luxury beachfront resort. The construction included furnished two-bedroom villas and residences, surrounded by mature trees that were replanted to preserve the original natural landscapes.
Will my cell phone work in Belize?

Yes, and if your phone is unlocked you can also buy a local SIM card for $10USD.