FAQS
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CONTACT US Click here to CONTACT USFrequently Asked Questions | Itz'ana Resort & Residences
When was Itz'ana renovated?
Itz'ana was renovated in 2018, taking it from a small hotel to a luxury beachfront resort. The construction included furnished two-bedroom villas and residences, surrounded by mature trees that were replanted to preserve the original natural landscapes.
How do I get from the airport to your resort?
What activities are in the Placencia area?
Placencia has transformed from a sleepy fishing village into an international vacation destination. Placencia offers endless outdoor adventures, including scuba diving, sailing, kayaking, paddle boarding, hiking, and tours to cayes, Mayan ruins, and chocolate farms. Placencia also offers a vibrant food and culinary culture with many new restaurants. Explore Belize from your luxury base camp at Itz'ana.
What is the cost for a taxi to and from the airport?
We would not advise taking a taxi from Belize City Airport. We recommend arranging private transportation to Itz'ana Resort. Transport is $350.00 USD + tax and takes around 3.5 hours. If you take the internal hopper flight, the transfer from Placencia airstrip is complimentary. Contact our concierge to arrange air and land transfers.
Are rental cars available at the resort?
How long is the drive to the resort from the airport?
What airport do I fly into for Belize?
What airport do you fly into for the resort?
What is the cost for domestic flights?
How long is the flight from Belize City to the local airport near the resort?
What currency is used in Belize?
What languages are spoken in Belize?
Will my cell phone work in Belize?
What is the climate like in Belize?
The Belize climate is subtropical, with a cooling breeze from the Caribbean Sea. Belize has an annual average temperature of 79 degrees Fahrenheit (26 C). Summer high temperatures seldom exceed 94 degrees Fahrenheit (34 C), and winter lows are rarely below 60 degrees Fahrenheit (16 C) - even at night.
The Belize rainy season is between June and August and is the most beautiful time of year when the rainforests come to life and burst of mid-afternoon rain serves to cool. The dry season is from February through May. Please contact us if you would like to know what the Belize climate is like now.
What time is check-in and check-out at Itz'ana Resort?
What are the applicable taxes and is there a resort charge?
- Room Service Charge is 10%
- Hotel Tax is 9%
- Other Services: GST is 12.5%
Do you have travel industry rates?
Do rooms and suites offer a safe?
Is there shopping at the resort or nearby?
Does the resort offers tours to local attractions?
Is the resort kid friendly?
Is there a children's program or activity center?
Are cribs or rollaway beds available for rent?
Is babysitting available?
Is Internet access available?
What is your cancellation policy?
There is a 3% administration fee from the total reservation for any cancelation. Guests should refer to their cancelation policy at the time of booking. Cancelations will be processed and refunded according to the policy.
Should I make restaurant reservations in advance?
Does the resort offer spa services?
Does the resort offer a fitness center?
Does the resort offer pools?
Yes. The resort features the Main Hotel Pool, just east of The Great House, and the Harbor House Kids Pool, which is currently under construction. Several of our Lagoon and Beachfront Villas have private plunge pools including our two penthouses. Guests also enjoy complimentary pool towels.