As you begin to unwind and enjoy your time with us, we want to express our efforts made to assure you a safe and clean environment. We have taken all necessary steps with the guidance of the Belize Tourism Board to prepare ourselves for your arrival. Itz'ana has undergone a vigorous set of changes and requirements in order to become Gold Standard Certified. This has allowed us to open our doors with all intentions of being consistently clean, sanitized, and safe for all of our guests and employees alike.
We would like to add that certain cleaning and sanitation schedules along with a few room amenities have had to change in order to facilitate your safety, with a little compromise on comfort and service standards. We would like to ask that you assist us in our operating guidelines of sanitation and social distancing practices. Sanitation stations have been placed in specific areas around the property. Guest's log sheets will be administered accordingly and we have also added a complementary sanitation kit to each room.
If you have any questions, please feel free to reach out to our guest services team or management at any time. We wish you a warm and pleasant stay.
As we continue to monitor the global developments of covid-19, your health and safety are our sole responsibility. Now effective, Itz’ana Resort & Residences will provide onsite antigen tests for your travel requirements, which is useful and suggested for anyone traveling, regardless of the destination. The testing will be carried out by medical professionals in partnership with local laboratories and the antigen tests are available to our registered guests returning to any country that requires a covid test prior to boarding their flight. The test can be scheduled through our concierge 48 hours prior to departure.
On Property Testing Details:
In the event of a positive test between the time of check-in and checkout, we will offer guests a quarantine stay at a nightly rate of US$99.50/night (plus taxes).
We want to ensure your travel is seamless and that you receive the full Itz’ana experience from the moment you arrive at our destination until your departure.
Travelers who enter Belize through Belize International Airport and provide proof of immunization shall not be required to submit to testing. For more information, feel free to visit the Belize Tourism Board website for more information.